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A Cypriot e-business SME specialising in software development of online reputation monitoring systems for hotels is seeking for partners from the industry and/or R&D institutions and/or inventor for further product/application development via research and/or technical cooperation agreement. The company's technology provides a novel software solution for hotels, allowing them to get real-time feedback from their guests and act immediately to solve any problem while guests are still in the hotel.
The SME established in Cyprus in 2016 and it operates in the tourism industry developing web-based applications for online reputation monitoring for hotels. The company has presence in five different countries, where customers are using its hotel feedback application.
The technology connects the hotel with its guests through the Wi-Fi and offers the opportunity to the guests to rate and comment the hotel's services as well as report problems during their stay. By gathering all the information needed, as the reviews are submitted and received in real-time, the hotel has the opportunity to statistically process the guests’ comments and cope with any possible arising problem in real time. The hotel can also display its news, announcements and offers on the guests' mobile devices (phones, tablets, laptops etc). Via the application the hoteliers can protects hotels’ reputation and improve its services according to customers feedback. The technology can generate ten times bigger response than any other feedback means and can convert any company Wi-Fi into a powerful marketing and feedback tool.
The company is seeking to integrate into its application other complementary technologies, provided by other inventors, R&D institutions and SMEs, in order to further improve its tool efficiency by adding new functions and/or improve existing ones. Moreover, there is a need for additional functions testing in existing and new environments, aiming to improve the application functionally and working environment.
The company is looking for research cooperation agreement and/or technical cooperation agreement in order find the necessary resources in terms of technological expertise to develop new efficient and compatible functions for its hotel feedback application.
The company seeks for research and technological collaboration with other ICT companies, RDI institution and inventors to further improve its application efficiency by adding new functions and/or improve existing ones. The new functions could be in a concept and/or development and/or prototype and/or developed stage and suggesting new, improved services aiming to further improve application's functionality and potential. Moreover, the new functions must be tested in the existing working environment or even in a new working environment.
The technology is in use by hoteliers in five different countries, showing its world-wide orientation and acceptance from international markets very quickly. It is used by more than 200 customers on the management level daily and interacts with 500 - 1000 unique users per day via the company's WiFi.
The company has registered a trade mark at the European Union Intellectual Property Office (EUIPO).
The company is seeking for partners from the industry and/or research institutions as well as inventors in order to develop new innovative functions for its application. The potential collaborator, via a research and/or technical cooperation agreement, will provide new ideas and/or already developed novel application functions for testing and integration into the company's application. The new technologies must further develop the application functionality and efficiency, aiming to increase the application market potential and to facilitate its penetration into new markets.