These are the details for the profile An Armenian IT company is looking for trade intermediary services and reciprocal production.
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This Armenian IT company is specialized in development and production of customer service quality improvement solutions. The company is looking for integrator or distributor comapnaies, agents and representatives, that will be interested to promote and offer the solutions of this company in their countries. The company is also looking for partners for reciprocal production.
This Armenian IT company offers hardware and software solutions: a wide range of electronic terminals - reliable and equipped with the latest technologies, operates with advanced software solutions, which can be fully customized according to the clients' requirements. The company's core solutions are:
1. Quening management system.
The electronic queuing management system converts human lines into manageable, comfortable and effective electronic queues. This system allows to:
• Manage customer flows
• Control customer service processes
• Collect statistics
• Extract reports on customer service performance indicators
• Increase customer service efficiency
2. Information kiosk
The information kiosk is designed for providing information to the customers and visitors in an easy, comfortable and accessible way. The advantages of information kiosk are:
• Automated customer service
• Effective communication tool
• 24/7 service
• Multilanguage interface
• Reduction of costs
3. Customer feedback solution
The customer feedback solution is designed for receiving and analyzing customer feedback. The key functionalities of customer feedback are:
• Detect customer service bottlenecks
• Evaluate and control KPIs
• Increase customer engagement
• Improve customer service efficiency
4. Payment terminal
The electronic payment terminal is designed for automation of cash inflows of company and reduction of employee workload. Advantages of the payment terminals are:
• Time saving
• Reduced employee workload
• Comfortable and quick customer service
• Increased conversion rate
• Revenue growth
• Reduced costs, etc.
The company is looking for trade intermediaries as agents, representatives and distributors who can promote the products of this company in foreign markets. The company is also looking for partners for reciprocal production. The reciprocal activity can be carried out in terms of developing and adapting some of hardware and software components for the localization purposes.
This company is one of the leaders in Armenian market due to its innovative solutions and reliability.
The company offers high quality and guaranteed products.
There are used high quality materials and own original and remarkable design for all types of product development.
The company consults, analyzes and builds customized solution for the businesses. This company has long term experience in the field and flexible approach. The products of this company are customizable. The company can always offer beneficial conditions to the partners and clients.
The company's solutions are aimed at improving the quality of customer service, managing queues, increase work efficiency, increase revenues and address a number of issues related to services in different industries.
Registered trademark in Armenia
Representatives, agents or distributors engaged in IT solutions, which already have experience in this field and can carry out the maintanence are sought for distribution services agreement and commercial agency agreement.
IT companies engaged in software solutions are sought for reciprocal production activities.