These are the details for the profile A Dutch SME developed two ICT solutions dedicated to crisis management, it is looking for a commercial partner..
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A Dutch ICT solution provider that specializes in mass notification and crisis management wants to expand their business abroad by exporting two of their main products. Therefore they are looking for a commercial partner. The partner should be active in the solution based IT market and have a relevant and active network in the public and private sector. The partner should be able to advise potential clients, sell the products locally and deliver the after sales service.
The Dutch SME is an ICT solution provider that specializes in mass notification and crisis/process management. They deliver solutions to a variety of organisations in the public and private sectors, such as for example public bodies or bio chem tech manufacturers.
The company focuses on two solution lines which are delivered separately or combined, to the end users. The two focus areas are:
• Mass notification
• Incident/process management
In both focus areas the company has developed several solutions, two of which are ready to be sold abroad.
Mass Notification product:
This is an Intelligent Notification System that offers the customer the possibility to alarm, inform and mobilise large group(s) of people quickly, secure, reliable and controllable. By pressing a button the system activates a predefined alarm scenario which contains all the people and parties an organisation needs to consolidate or cope with in case of an incident or other event.
The system provides a organisation a fast and effective solution for an automated alarm procedure during an incidents or event. It helps save time and money during the alerting phase.
Incident/process management system:
This solution of the company manages the total process during an incident or event. It offers each layer in an organisation an overview of the status of the incident. People are provided with tasks they need to execute to consolidate the event as effective as possible. Via time control and intelligent structures every task can be executed in time and the coordinator is ensured that all task are being executed. Our solutions control events and incidents in each type of organisation.
The company wants to expand their business abroad, therefore they are looking for a partner that is interested in a commercial partnership agreement . The partner should be active in the solution based IT market and be able to give advise to potential clients in order to sell the products. The partner should organise the after sales service based on technical assistance and a helpdesk. In order to achieve this the SME will offer training and technical expertise and assistance.
The two products that will be sold abroad have several advantages. The products are:
1) Quick, because processes are predefined, several steps can be performed in a split second.
2) Reliable, in stressful situations such as incidents, people get nervous and start making mistakes. The ICT system does not.
3) Controllable, using these systems the organisation can keep a clear overview and make relevant decisions for next steps.
In conclusion these products are effective in saving time and money at a crucial moment in time during incidents.
The partner must be active in the IT sector and be focused on solutions. The partner must have a relevant network in the public and private sector. Potential clients are for example: public bodies, manufacturers in bio chem tech, hospitals, … The partner will be responsible for the sale of the products locally as well as the after sales services in the form of technical assistance and a helpdesk. The company will train the partner on this subject and offer technical expertise and assistance.
The company has a broad client based in the Netherlands, they aim at establishing long term partnerships with their clients. This is their goal for international collaboration as well.