Enterprise Europe Network

Legal notice

Privacy and data protection policy

One of your rights under EU law is that you must be informed when your personal data - also known as personal information - is processed (collected, used, stored) by any organisation including one of the EU institutions. You also have the right to know the details and purpose of that processing.

The policy on "protection of individuals with regard to the processing of personal data by the Community institutions" is based currently on Regulation (EC) N° 45/2001 of the European Parliament and of the Council of 18 December 2000 (and not on the "GDPR" Regulation 2016/679 that repeals the Directive 95/46/EC). The new version of Regulation 45/2001 is currently being adopted. The legal notices on Europa will be updated in accordance with the new version.

The legal basis of the processing operation are Article 5(a) of Regulation (EC) N° 45/2001 whereby processing is necessary for the performance of a task carried out in the public interest, and Article 5(b) of Regulation EC 45/2001 whereby processing is necessary for compliance with a legal obligation to which the controller is subject.

This is the obligation to implement the Programme for the Competitiveness of Enterprises and Small and Medium-sized Enterprises (COSME) 2014-2020 (see Commission Implementing Decision 2013/771/EU stablishing the 'Executive Agency for Small and Medium-sized Enterprises').

The controller of the processing operation is Ms Natalia Martínez Páramo, Head of the COSME Unit (A.1) at the Executive Agency for Small and Medium-sized Enterprises.

The purpose of the data processing

The purpose of this data processing is to provide the interested public with:

Registered users may also be contacted proactively in relation to services provided to them by the Enterprise Europe Network.

This site serves also as an access point to the Network where partners to the Enterprise Europe Network and interested third parties establish contacts. Via the home page of the site, registered users can access the Intranet of the Enterprise Europe Network whose access is restricted to Network partners.

Contact forms

Personal data included in contact forms is collected only to the extent necessary to reply. If the management team of the mailbox is unable to answer your question, it will forward your e-mail to another service. You will be informed, via e-mail, about which service your question has been forwarded to. If you have any questions about the processing of your e-mail and related personal data, do not hesitate to include them in your message.

Email alerts

When you fill in the alert subscription form, the mandatory fields marked with an asterisk (*) are necessary for the verification of your data so we can create an account.

The recipients of your data will be EASME staff members and the advisers of the Enterprise Europe Network who are respectively responsible for the management of the site and for the partnering activities of the programme. The information in question can be communicated to bodies charged of monitoring or inspection tasks in application of Union law (e.g. internal audits, European Anti-fraud Office-OLAF). Third parties, such as external service providers having signed a service contract with EASME, may also have access to your data, where necessary for the purposes outlined above.

Your data will be removed immediately after your request to quit the reception of alerts and, for users of the Intranet, after the request to remove their user account, except for data necessary for audit purpose which are kept for five years after the request for deletion of the account.  The name of participants to events is kept for two years after the end of the event.

You have the right to access your personal data and the right to correct any inaccurate or incomplete personal data. If you have any queries concerning the processing of your personal data, you may address them to us via this contact form.

You shall have right of recourse at any time to the European Data Protection Supervisor.

The information on this site is subject to Europa's disclaimer, copyright notice and rules related to personal data protection.

Google Analytics is used on this site. See Google privacy statement.

Copyright notice

(c) European Union, 1995-2018

Reuse is authorised, provided the source is acknowledged. The Commission's reuse policy is implemented by the Decision of 12 December 2011 - reuse of Commission documents .

Where prior permission must be obtained for the reproduction or use of textual and multimedia information (sound, images, software, etc.), such permission shall cancel the above-mentioned general permission and shall clearly indicate any restrictions on use.

Reuse is not applicable to documents subject to intellectual property rights of third parties.

Disclaimer

The European Commission’s Executive Agency for Small and Medium-sized Enterprises (EASME) maintains the Enterprise Europe Network central website to ensure access to information about the Network and its local contact points. Our goal is to keep this information timely and accurate. If errors are brought to our attention, we will try to correct them. However, EASME accepts no responsibility or liability whatsoever with regard to the information on this site.

This information is:

  • of a general nature only and is not intended to address the specific circumstances of any particular individual or entity
  • not necessarily comprehensive, complete, accurate or up to date
  • sometimes linked to external sites over which the Commission services have no control and for which the Commission assumes no responsibility
  • not professional or legal advice (if you need specific advice, you should always consult a suitably qualified professional)

It is our goal to minimise disruption caused by technical errors. However some data or information on our site may have been created or structured in files or formats that are not error-free, and we cannot guarantee that our service will not be interrupted or otherwise affected by such problems. EASME accepts no responsibility with regard to such problems incurred as a result of using this site or any linked external sites.

This disclaimer is not intended to limit the liability of EASME in contravention of any requirements laid down in applicable national law, or to exclude its liability for matters which may not be excluded under that law.