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A Dutch company is looking for technical installation & service partners for their healthcare products sold in prison market in Germany, Austria and Switzerland

Summary

Profile Type
  • Business request
POD Reference
BRNL20241205001
Term of Validity
5 December 2024 - 5 December 2025
Company's Country
  • Netherlands
Type of partnership
  • Commercial agreement
Targeted Countries
  • Germany
  • Switzerland
  • Austria
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General information

Short Summary
The Dutch company is active in integrated hardware, housing and software solutions for identity and safety. The focus is on solutions regarding healthcare, Police and Prisons with their iSmart Touch for monitoring and self-management. The product purpose is to de-escalate in acute (psychiatric) crises situations and restore autonomy for patients and clients in isolation and separation situations. The solution is always a combination of hardware/housing and our own developed software.
Full Description
12 years ago the company was asked by the Dutch justice to develop a smart touch screen monitor for isolation cells in prisons and or psychiatric institutes. This screen should prevent patients from deprivation and trauma by providing autonomy and distraction. The last 12 years the company continued that development with Dutch justice and health department to make this system to the best standard.
The developed iSmart Touch gives autonomy to the patient and prevent deprivation and trauma. Times spend in isolation can be reduced and will be more human.
The company has 2 products for this health sector. The iSmart Touch monitor solutions (in several varieties) and the iSmart Detect device. The company also has Identify Verification and Biometric solutions and is active in 14 countries.
Their biometrics and identity products are used in more than 27 countries. With these self-management for the patients and monitoring solutions for staff they are market leader in the Netherlands and Belgium and now expanding to Germany (and also Austria and Switserland).
Due to this expansion, the company is looking for a technical installation and service partner, who is able to take care of the electronical technical first installation, the software set up and configuration at the customer (including KNX and domotics integration). Next to that, also the service in case of issues or technical support is needed.

The company provides with their iSmart Touch a touch screen monitor that is mounted in the wall or on the wall in isolation or time-out rooms. Their customers are psychiatric and forensic clinics, police and prisons.
The company offers high end technical solutions for 3 sectors.
- Onboarding and verification > visitor management and all kind of work document related checkups to secure the whole supply chain law. By mobile app or kiosk.
- Biometrics and Identity > for reliable, mobile and efficient identification. By mobile App or portable suitcase devices.
- Self-management and monitoring > to improve well being, residence and autonomy in detention, with their iSmart Touch the touch screen monitor installed in high risk cells.

The clients of the company deeply rely on the availability of the monitoring solutions. The company wants to be able to deliver their solutions through a flexible, professional and reliable organization that can install and service the product in or on walls in complicated environments like police-, prison or mental healthcare isolation cells. This requires knowledge of the products and in wall installation and, sometimes, some basic configuration or calibration activities. The company aims to support their prospects and customers in their languages and in time.
Advantages and Innovations
The company offers electronic devices for the healthcare that need to be installed at the customer. They have gained a lot of experience in this market. Their reference list already includes more than 70 healthcare institutions, police organizations and prisons.

The self-management and monitoring products are aimed at humanity for, while reducing & preventing risks for clients / detainees in isolation.

The company product solutions are human centric. They always put the end-user first. By that the company creates solutions that are safe, easy to use and state of the art. The company has their own development team, taking care of a continuous improvement of the solution. System wise, security wise and user wise.
Stage of Development
  • Already on the market
Sustainable Development Goals
  • Goal 16: Peace and Justice Strong Institutions
  • Goal 3: Good Health and Well-being
  • Goal 9: Industry, Innovation and Infrastructure
  • Goal 5: Gender Equality
IPR description
The company is looking for local/regional/national partners with experience and expertise on the construction installation and technical installion process for these kind of producs like big screens. A relation to the medical sector is a pre.

Possible partners should be able to provide Installation, configuration, service support and maintenance.

Mounting and connecting self-service touch screens will be an important part of the partners's work and responsabilities. Experience with system integration in the field of TV streamers video calling, KNX integration or building /domotica automation is a strong advantage.

Partner Sought

Expected Role of a Partner
Role of partner
The Dutch company is looking for construction and installation companies familiar with electronic installations and easy software configuration, testing and service support.

In what way would the company like to cooperate with partners?
The dutch company is open for different solutions as a pure installation partner managed by the dutch company with the customer, an installation partner having a direct relation with the end customer for the installation or even a reseller who is taking care of a sales approach as well.

What is expected from partners within a cooperation?
The technical installation on location at the customer, the configuration of the software, testing with customer before activation, service support and maintenance after installation.
Type and Size of Partner
  • SME <=10
  • SME 50 - 249
  • SME 11-49
  • Big company
Type of partnership
  • Commercial agreement

Dissemination

Technology keywords
  • 11005 - Infrastructures for social sciences and humanities
  • 11002 - Education and Training
  • 11004 - Technology, Society and Employment
Market keywords
  • 05007005 - Hospital and other institutional management
  • 05007004 - Monitoring equipment
  • 05003001 - Therapeutic services
Sector Groups Involved
  • Health
Targeted countries
  • Germany
  • Switzerland
  • Austria

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