This Armenian company which was founded in 2015 is a spin-off of a company that has been the leader of the Armenian queue management systems market since 2008. The company offers a cloud-based platform that helps to plan, organize, optimize, and monitor customer flow using hardware or through already existing hardware. The system is composed of two main components: a mobile platform and queuing software. Both are web-based and supported by cloud technology (Microsoft Azure). Consequently, there is no need for physical servers and other programs to be installed in the branches using queue management.
The company's mobile platform (for both iOS and Android) enables everyone to book their spot in a queue for the desired time and be served without waiting – comfortably from anywhere. The mobile application allows clients to make appointments, choose time and location without even visiting or phoning a branch. The price of the software depends on the functionalities and configurations chosen by the company. The innovative solution of the company has already been used by more than 200 service centers all over the world. The potential clients of the company are leading banks, financial and international organizations, companies operating in healthcare, medical and public service sectors in Armenia.
The company has agreements in Belarus, Ethiopia, Panama, Georgia, and Russia. Currently, the company wants to expand its sales worldwide and therefore is looking for cooperation service under the outsourcing agreement for the companies which are interested in the product the Armenian company offers.