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A Spanish start-up has developed an innovative digital logistics platform that optimizes deliveries to clients in the final stage of the process (the last mile). The solution, remarkably improves the logistics management and the customer experience through a wide range of delivery options and personalization with segmented services. The company is looking for license agreements.
The number of delivery operations has greatly increased worldwide due to the popularity of the e-commerce. Therefore, a competitive management of logistics has become mandatory for any company selling any product. At the same time, customers demand a top-class delivery experience. They want to choose when and where receive their products and services, real-time information and be able to track their purchases from their favourite device. In fact, many clients are lost due to a bad experience in the last mile (around 30% of on-line shopping home deliveries fail at first attempt).
In this context, the Spanish start-up has developed a digital logistics platform that makes a tangible impact on business results and customer experience by optimizing last mile transport and customer engagement.
The solutions offers the following functionalities depending on the phase of the delivery process:
•Customer fulfilment choices: Provides freedom of choice to customers regarding time, day, means, and location.
•Route optimization and planning: The incorporated optimization engine generate routes combining deliveries, pick-ups, and swaps.
•Predictive control tower: Real-time information and data customer support and operations.
•The platform combines deliveries, pick-ups, and swaps.
•It provides to customers tracking, rescheduling tools, and real-time data for pick-ups, deliveries or swaps.
•Optimization of time and distance travelled to provide the right schedule to delivery personnel.
-Pick-up and drop-off points:
•Allows to incorporate pick-up drop-off points and to add final or intermediate nodes to the network.
•Step-by-step guidance: It guides delivery personnel every step along the way.
•It can operate with multi-carrier PUDO (pick-up drop-off points) or consolidation platforms, out-of-the-box.
-Field sales and services management
•Field optimization: It generates optimized routes that reduce time and distance travelled.
•Co-ordinate with Service routes: It allows field sales executives to be always aware of real-time info and delivery activities through the control tower functionality.
•Maximization of sales/service calls: Text, SMS, or e-mail can be send to update customers on their fulfilment arrival time the day before allowing them to reschedule instantly.
The platform can be operated from any computer and any browser and has been certified by Microsoft Azure.
The company is looking for worldwide partners (consulting firms, system integrators, IT or logistics service providers) willing to cooperate under license agreements.
-There are other existing solutions in the Market but this is the only one that combines in the same tool transport optimization with customer engagement offering unlimited scalability and global reach. It can be applied to any last mile or geography with some local adaptations.
-It provides businesses of any size an easy way to offer an Amazon- or Uber-like level of customer experience, optimization and visibility into their own delivery operations.
-Software-as-a-Service platform: Enables companies from any sector to optimize their logistics: direct, reverse, pick-up drop-off points or any combination of these.
-Easy to integrate with existing Systems thanks to the systems oriented architecture and open application programming interfaces (API).
The Spanish company is mainly looking for three kind of international partners in order to start its internationalization process: Consulting firms, system integrators and IT or logistics service providers.
The role of the partners sought is to commercialize this technology within a designed area to different clients such as retailers, e-commerce companies, logistics companies,…
The company is looking for license agreements.