Accessibility statement

This statement applies to content published on the domain: ‘https://een.ec.europa.eu’

It does not apply to other content or websites published on any of its subdomains. These websites and their content will have their own specific accessibility statement.

This website is managed by the European Innovation Council and SMEs Executive Agency (EISMEA). It is designed to be used by as many people as possible, including people with disabilities.

You should be able to:

• zoom up to 200% without problems
• navigate most of the website using just a keyboard
• navigate most of the website using a modern screen reader and speech recognition software (on your computer or phone)

This website is designed to comply with the technical standard for websites and mobile apps, EN 301 549,  v.3.2.1. This closely follows level ‘AA’ of the Web Content Accessibility Guidelines (WCAG) version 2.1.

Compliance status

This website is partially compliant with technical standard EN 301 549 v.3.2.1 and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. See ‘Non-accessible content’ for more details.

The website was last tested on 30 November 2023.

Preparation of this statement

This statement was reviewed on 4 December 2023.

The statement is based on a review of a representative sample of web pages by the EEN IT Team, using a combination of manual and automated testing. 

Feedback

We welcome your feedback on the accessibility of the Enterprise Europe Network public website. Please let us know if you encounter accessibility barriers:

• Contact form: Write to us (please refrain from providing sensitive information in the form, e.g. any information that would reveal personal financial information, information related to your health, or any other sensitive topic). We try to respond to feedback within 15 business days from the date of receipt of the enquiry by the IT Helpdesk.
• Email: EISMEA-EEN-HELPDESK@ec.europa.eu 

Compatibility with browsers and assistive technology

The ‘Enterprise Europe Network’ website is designed to be compatible with the following most used technologies:

• the latest version of Google Chrome, Firefox, and Apple Safari browsers;

Technical specifications

The accessibility of the ‘Enterprise Europe Network’ website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

Non-accessible content

Despite our best efforts to ensure accessibility of the ‘Enterprise Europe Network’ website, we are aware of some limitations, which we are working to fix. Below is a description of known limitations. Please contact us if you encounter an issue not listed below.

Known limitations for the ‘Enterprise Europe Network’ website:

1. some hyperlinks have poor colour contrast
2. some functionality is not accessible using only a keyboard
3. some heading elements are not used consistently
4. some labels are missing for form fields
5. some decorative images do not have alt attribute
6. most documents in PDF format are not accessible